How to Block Sterling Bank Account and ATM Card in 2024 

How to Block Sterling Bank Account and ATM Card in 2024: In today’s digital world, ensuring the security of your bank account is crucial.

To safeguard your money and personal information, you must act quickly in the unfortunate case of a lost or stolen card or suspicious activity on your Sterling Bank account.

Thank goodness, Sterling Bank offers easy steps to lock and unlock your account, giving you security and command over your money.

In this post, we will walk you through the step-by-step process of blocking and unblocking your Sterling Bank account and ATM card, empowering you to safeguard your finances effectively.

Let’s dive in and discover the measures to secure your Sterling Bank account.

How to Block Sterling Bank Account/ATM Card

You can use any of the following techniques to secure your account and avoid money theft in the event that you lose your ATM card or SIM that is linked to your bank account:

1. Via Internet Banking
2. Via Customer support
3. Via USSD Code
4. Via Sterling Bank Mobile App.

Let’s take each step one after the other:

Via Internet Banking

To block your Sterling Bank ATM card using Internet banking, please follow these steps:

1. Go to the Sterling Bank website and log in to your account using your username and password.
2. From the dashboard, select the “Cards” option.
3. Choose the ATM card you want to block.
4. Click on the “Block Card” option.
5. Confirm the action by entering your internet banking PIN or password.
6. If you want to unblock the card later, you can do so by selecting the “Unblock Card” option.

How to Block Sterling Bank Account/ATM Card via Customer Support

Another quick and easy way to block your Sterling Bank account is by calling customer care. To do this, follow the steps below:

1. Open the call app on your smartphone
2. Simply dial the Sterling Bank customer care lines: +234 07008220000, 0700STERLING, 070078375464. These lines are always available 24/7.
3. You will need to provide your account number, card number, and other relevant information to verify your identity.

How to Block Sterling Bank ATM Card via USSD Code

The code to block your ATM card is *822# but there are steps you must follow carefully to block your ATM card account. 

1. Dial the Sterling Bank USSD code *822*911# on your mobile phone.
2. You will be required to provide the phone number you used in registering the Account.
3. Confirm blocking of the USSD code or the account.
4. Enter USSD 4-digit PIN.

See Also: How to buy Data from Sterling Bank

How to Block Sterling Bank Account/ATM Card via Sterling Bank Mobile

Follow the steps below to block your Sterling Bank account/ATM card:

1. Download the Sterling Bank mobile app on the Apple Store or Google Play Store and log in to the app. If you have the app already, launch the app and proceed with the next step.
2. Log in to your account using your username and password or biometric authentication.
3. From the home screen, select the “Cards” option.
4. Select the ATM card you want to block.
5. Click on the “Block Card” option.
6. Confirm the action by clicking on “Yes.”
7. If you want to unblock the card later, you can do so by selecting the “Unblock Card” option.

How to Block My Sterling Bank ATM Card from Another Phone

Sometimes losing personal items like your phone is why you wish to block your ATM card. So, the quickest course of action would be to disable your ATM card from a different phone.

To block your Sterling Bank ATM Card with another phone, kindly contact these numbers; +234 07008220000, 0700STERLING, 070078375464 with another phone.

Of course, you will be asked some questions and if you are the owner of the account, you will know the answers to them or simply quickly head to the nearest Sterling Bank to let them know you have lost your ATM card and you wish to block/deactivate it.

Now you can use any of the methods above to block your Sterling Bank account/ATM card.

Frequently Asked Questions

How can I block my Sterling Bank ATM card if it’s lost or stolen?

To block your lost or stolen Sterling Bank ATM card, you can immediately call Sterling Bank’s customer care hotline or visit the nearest Sterling Bank branch. They will guide you through the process and ensure your card is blocked to prevent unauthorized transactions.

Can I block my Sterling Bank ATM card online?

Yes, you can block your Sterling Bank ATM card online by logging in to your Sterling Bank Internet Banking or mobile banking app. Navigate to the card management section and follow the steps to block your card.

Is there a fee to block my Sterling Bank ATM card?

Generally, there is no fee to block your Sterling Bank ATM card if it’s lost or stolen. Sterling Bank prioritizes your account’s security, and blocking a card under these circumstances is usually free of charge.

Can I unblock my Sterling Bank ATM card after blocking it?

Yes, if you find your card after blocking it, you can request to unblock it. Contact Sterling Bank’s customer support or visit a branch, and they will guide you through the process of unblocking the card.

Is it possible to block just the ATM card and not the entire account?

Yes, you can block your Sterling Bank ATM card without blocking your entire account. This is useful if you want to prevent unauthorized card transactions while keeping your account active.

TechSpike Conclusion

It is essential to act quickly to block your account and ATM card in the case of a lost or stolen ATM card or if there are suspicions of illegal access to your Sterling Bank account in order to safeguard your money and personal data.

To protect your finances, Sterling Bank offers a simple procedure to restrict your account and ATM card.

You can use any of the techniques explained above to block your Sterling Bank account and ATM card.

Keep in mind to always keep your account information and ATM card credentials private. Keep a close eye on your account for any questionable activity, and notify Sterling Bank right away.

Consider checking and updating your account security measures, including updating your PIN and putting extra Sterling Bank-provided security measures in place.

However, even if they identify themselves as a bank representative, never give out your PIN to anyone! Sterling Bank will not ask you for your PIN.

With this post, I hope you have found what you are looking for. If by any chance, you need to ask any questions regarding this post, simply leave us a comment in the comment box below and we will try to get back to you as soon as possible!