How to cancel Auto Renewal on 9mobile in 2024 [Simple steps]

How to cancel Auto Renewal on 9mobile in 2024: 9mobile, formerly known as Etisalat Nigeria, is one of the leading telecommunication companies in Nigeria, offering a wide range of data plans to its customers.

9mobile also offers an auto-renewal feature that automatically renews a customer’s data plan when it expires, ensuring uninterrupted data access.

However, there may be instances where a customer wants to cancel the auto-renewal feature, perhaps due to insufficient funds, changing service providers, or other reasons.

This post will provide step-by-step instructions on how to cancel auto-renewal on 9mobile via SMS, USSD code, or the 9mobile mobile app.

By the end of this post, you will have answers to the following:

How to cancel Auto Renewal on 9mobile
How to stop Auto Renewal on 9mobile
How to opt out of Auto Renewal on 9mobile

Without wasting much time, let’s get this thing started!

I will kick this article off by bringing your notice to some important things you need to know about canceling auto-renewal on 9mobile/Etisalat.

Recommended: How to Get Free Data on 9mobile

Important Things to Note

Below are some important things to note when canceling auto-renewal on your 9mobile data plan:

Canceling auto-renewal does not mean that your data plan will be terminated immediately. It simply means that the auto-renewal feature will not be activated when your current plan expires.
You will need to cancel auto-renewal at least 24 hours before your data plan expires to ensure that the cancellation request is processed before the auto-renewal feature is activated.
You will need to repeat the cancellation process every time you want to cancel the auto-renewal feature on a particular data plan.
If you do not cancel the auto-renewal feature on your data plan, your plan will automatically renew once it expires, and your account will be charged accordingly.
You can always check your data plan status and renewal date by dialing *228# on your 9mobile line or via the 9mobile mobile app.
If you encounter any issues while trying to cancel the auto-renewal feature on your 9mobile data plan, you can always contact 9mobile customer care for assistance.

So, let’s move on to how you can check your 9mobile/Etisalat data plan status and renewal date. This is very essential for you to know!

How to check 9mobile Data Plan Status and Renewal Date

You should understand that before we delve into how to cancel auto-renewal on 9mobile, it is important for you to know how to check your data plan status and renewal date. This will enable you to know when your current data plan expires and avoid any unexpected charges.

To check your 9mobile data plan status and renewal date, you can follow these simple steps:

Dial *228# on your 9mobile line and wait for a few seconds for the system to process your request. Your data balance and expiration date will be displayed on your screen.

Alternatively, you can also check your data plan status and renewal date by sending “info” to 228 via SMS. You will receive an SMS containing your data balance, expiration date, and other information about your current plan.

Now, on to the main topic here!

Check this out: How to transfer Airtime from 9mobile to Airtel

How to cancel Auto Renewal on 9mobile/Etisalat in Nigeria 2024

In this section, I will be giving you three ways you can use to cancel auto-renewal on 9mobile.

The ways are:

Via SMS
Via 9mobile mobile app
Via USSD Code

Stay with me while I explain each method one after the other.

How to stop Auto Renewal on 9mobile via SMS

To stop auto-renewal on your 9mobile data plan via SMS, you can follow these simple steps:

Open the messaging app on your phone
Create a new SMS message
Type “STOPDATA” in capital letters and send it to 229
Wait for a confirmation message from 9mobile stating that the auto-renewal feature on your data plan has been canceled.

How to opt out of Auto Renewal on Etisalat via 9mobile Mobile App

To opt out of auto-renewal on your 9mobile data plan via 9mobile mobile app, you can follow these simple steps:

Open the 9mobile mobile app on your smartphone
Click on the “My Account” option at the bottom of the screen
Click on the “Data Balance” option
Select the data plan that you want to cancel the auto-renewal feature on
Click on the “Cancel Auto-Renewal” option
Wait for a confirmation message from 9mobile stating that the auto-renewal feature on your data plan has been canceled.

This might interest you: 9mobile 200 for 1GB for 7 Days code

How to cancel Auto Renewal on 9mobile via USSD Code

The code to cancel auto-renewal on 9mobile is *299#. To cancel auto-renewal on your 9mobile data plan via the USSD Code, you can follow these simple steps:

Dial *229*0# on your 9mobile line
A message will be displayed on your screen, prompting you to select an option to manage your data plan
Reply with “4” to cancel auto-renewal
Wait for a confirmation message from 9mobile stating that the auto-renewal feature on your data plan has been canceled.

It is important to note that you need to cancel auto-renewal at least 24 hours before your data plan expires to ensure that the cancellation request is processed before the auto-renewal feature is activated. Also, you will need to repeat this process every time you want to cancel the auto-renewal feature on a particular data plan.

How to cancel Auto Renewal on 9mobile/Etisalat – FAQs

Below are some frequently asked questions about canceling auto-renewal on 9mobile data plans with short but concise answers.

How long does it take for the auto-renewal cancellation to take effect?

It may take up to 24 hours for the auto-renewal cancellation to take effect.

Will I receive a confirmation message after canceling auto-renewal on my 9mobile data plan?

Yes, you will receive a confirmation message after canceling auto-renewal on your 9mobile data plan.

Can I cancel auto-renewal on my 9mobile data plan after it has already been renewed?

No, you cannot cancel auto-renewal on your 9mobile data plan after it has already been renewed.

What happens if I do not have enough airtime to renew my 9mobile data plan?

If you do not have enough airtime to renew your 9mobile data plan, the auto-renewal feature will not be activated, and your data plan will expire.

Can I still use my data plan after canceling auto-renewal?

Yes, you can still use your data plan after canceling auto-renewal, but you will need to manually renew your data plan when it expires.

Conclusion

In conclusion, canceling auto-renewal on your 9mobile network is an essential step to take to avoid being charged for a service you no longer need or want.

In this article, we have discussed how to cancel auto-renewal on 9mobile, using different methods such as SMS, USSD codes, and mobile apps.

By following the steps outlined in this article, you can easily cancel auto-renewal on your mobile network and manage your data plans effectively.

Before you go, check this out: Best 9mobile Tariff Plans for Data and Call

If you have any questions or concerns regarding this post, simply leave us a comment in the comment section below and we will try to get back to you as soon as possible!