Why is My Fidelity Bank USSD Code Not Working?

Why is My Fidelity Bank USSD Code Not Working: Fidelity Bank offers a convenient way for its customers to access Banking services through USSD (Unstructured Supplementary Service Data) codes. 

Why is My Fidelity Bank USSD Code Not Working

These codes allow you to perform various banking transactions using your mobile phone. However, there might be times when you encounter issues with your Fidelity Bank USSD code not working as expected. 

Related Posts:

In this article, we’ll explore some common reasons for this problem and provide solutions to help you get back to seamless banking. So, stay with me, don’t lose guard, and keep up! 

Fidelity Bank USSD Codes

Fidelity Bank provides a range of USSD codes that enable customers to perform banking tasks quickly and easily. These codes are designed to offer convenience, especially when you don’t have access to the internet or a banking app. 

The Fidelity Bank USSD code is *770#. This code allows you to perform various transactions like checking your account balance, transferring money, buying airtime, and more.

Common Reasons for Fidelity Bank USSD Code Issues

If you find that your Fidelity Bank USSD code is not working, several factors could be contributing to the problem. Here are some common reasons:

  1. Network Issues: USSD codes rely on a stable network connection. If you’re in an area with poor network coverage or experiencing network outages, this can prevent the USSD code from working correctly. Ensure that you have a strong network signal before attempting to use the code.
  2. Incorrect USSD Code: Mistyping the USSD code can lead to issues. It’s crucial to enter the code accurately, including any required symbols like asterisks or hashtags. Double-check the code you’re dialing to ensure it matches the intended transaction. Remember, Fidelity Bank USSD Code is *770# which must be typed exactly like that! 
  3. Account Limitations: Sometimes, your account may have transaction limits in place. If you exceed these limits, your USSD transactions might not go through. Hope you have not recently blocked the USSD code due to one reason or another. Check your account balance and transaction history to see if this could be the issue. You can also quickly dial *770*912# from the phone number linked to your Fidelity Bank account, select option 3 to unblock your USSD code, enter your 4-digit USSD code PIN, and confirm the action. It might be that you have blocked your USSD.
  4. Service Downtime: Banks occasionally perform maintenance or experience technical issues that can affect USSD services. If you’re trying to use the code during a maintenance period or when there are known technical problems, you may encounter difficulties.

Recommended Post: Fidelity Bank Transfer Code

What to do When Fidelity Bank USSD Code Not Working?

If you’re experiencing problems with your Fidelity Bank USSD code, here are some steps you can take to resolve the issue:

  1. Check Network Signal: Ensure that you have a stable network signal before using the USSD code. If you’re in an area with poor reception, consider moving to a location with a stronger signal.
  2. Verify the USSD Code: Double-check that you’re dialing the correct USSD code for the specific transaction you want to perform. The code should be entered precisely as provided by Fidelity Bank.
  3. Check Transaction Limits: Review your account transaction limits to see if you’ve reached any restrictions. If necessary, contact Fidelity Bank’s customer support to inquire about increasing your transaction limits.
  4. Contact Customer Support: If none of the above steps resolve your issue, it’s advisable to contact Fidelity Bank’s customer support for assistance. They can provide guidance, check the status of your account, and help troubleshoot any technical problems.

Always Stay Informed

To stay informed about any ongoing issues or updates related to Fidelity Bank’s USSD services, consider the following:

  1. Official Communication: Check Fidelity Bank’s official website, social media channels, or mobile app for announcements regarding USSD services, maintenance, or technical issues.
  2. Customer Support: Save Fidelity Bank’s customer support contact information for quick access if you encounter problems. They can provide real-time assistance.

Fidelity Bank Customer Support Phone Number & Email Address 

To contact Fidelity Bank customer support:

TechSpike’s Conclusion

Fidelity Bank’s USSD codes offer a convenient way to access Banking services on the go. However, issues can arise due to factors like network problems, incorrect code entry, account limitations, or service downtime. 

By following the steps mentioned above and staying informed through official channels, you can resolve USSD code issues and continue to enjoy the convenience of mobile banking with Fidelity Bank. 

Remember that Fidelity Bank’s customer support is there to assist you with any problems you may encounter.

If you have any questions regarding this post simply leave us a comment in the comment box below and we will get back to you as soon as possible! 

See Also:

4 thoughts on “Why is My Fidelity Bank USSD Code Not Working?”

  1. Bada abosede adeola

    Some money ment for an urgent appendix surgery was sent to my fidelity account 2 days ago..😭and up till now i have not been able to transfer or do pos to get the money out..with good netwrk area..sufficient account…it will only say transaction on progress you will be informed shortly.till now noting pls come to my aid. its a matter of life n death.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top