Why is My Unity Bank USSD Code Not Working?

Why is My Unity Bank USSD Code Not Working: Unity Bank offers a convenient way for its customers to access banking services through USSD (Unstructured Supplementary Service Data) codes. 

Why is My Unity Bank USSD Code Not Working?

These codes allow you to perform various banking transactions using your mobile phone. However, there might be times when you encounter issues with your Unity Bank USSD code not working as expected. 

In this article, we’ll explore some common reasons for this problem and provide solutions to help you get back to seamless banking. So, stay with me, don’t lose guard, and keep up! 

Unity Bank USSD Codes

Unity Bank provides a range of USSD codes that enable customers to perform banking tasks quickly and easily. These codes are designed to offer convenience, especially when you don’t have access to the internet or a banking app. 

The Unity Bank USSD code is *7799#. This code allows you to perform various transactions like checking your account balance, transferring money, buying airtime, and more.

Common Reasons for Unity Bank USSD Code Issues

If you find that your Unity Bank USSD code is not working, several factors could be contributing to the problem. Here are some common reasons:

  1. Network Issues: USSD codes rely on a stable network connection. If you’re in an area with poor network coverage or experiencing network outages, this can prevent the USSD code from working correctly. Ensure that you have a strong network signal before attempting to use the code.
  2. Incorrect USSD Code: Mistyping the USSD code can lead to issues. It’s crucial to enter the code accurately, including any required symbols like asterisks or hashtags. Double-check the code you’re dialing to ensure it matches the intended transaction. Remember, Unity Bank USSD Code is *7799# which must be typed exactly like that! 
  3. Account Limitations: Sometimes, your account may have transaction limits in place. If you exceed these limits, your USSD transactions might not go through. Hope you have not recently blocked the USSD code due to one reason or another. Check your account balance and transaction history to see if this could be the issue.
  4. Service Downtime: Banks occasionally perform maintenance or experience technical issues that can affect USSD services. If you’re trying to use the code during a maintenance period or when there are known technical problems, you may encounter difficulties.

See Also: How to check Unity Bank Account Balance and Unity Bank Transfer Code

What to do When Unity Bank USSD Code Not Working?

If you’re experiencing problems with your Unity Bank USSD code, here are some steps you can take to resolve the issue:

  1. Check Network Signal: Ensure that you have a stable network signal before using the USSD code. If you’re in an area with poor reception, consider moving to a location with a stronger signal.
  2. Verify the USSD Code: Double-check that you’re dialing the correct USSD code for the specific transaction you want to perform. The code should be entered precisely as provided by Unity Bank.
  3. Check Transaction Limits: Review your account transaction limits to see if you’ve reached any restrictions. If necessary, contact Unity Bank’s customer support to inquire about increasing your transaction limits.
  4. Contact Customer Support: If none of the above steps resolve your issue, it’s advisable to contact Unity Bank’s customer support for assistance. They can provide guidance, check the status of your account, and help troubleshoot any technical problems.

Always Stay Informed

To stay informed about any ongoing issues or updates related to Unity Bank’s USSD services, consider the following:

  1. Official Communication: Check Unity Bank’s official website, social media channels, or mobile app for announcements regarding USSD services, maintenance, or technical issues.
  2. Customer Support: Save Unity Bank’s customer support contact information for quick access if you encounter problems. They can provide real-time assistance.

Unity Bank Customer Support Phone Number & Email Address 

To contact Unity Bank customer support:

  • Official Website: www.unitybankng.com.
  • Phone Number: +234 7057323225-30, 09-8734331, 07080666000. 
  • Email Address: We_care@unitybankng.com, or customercare@unitybankng.com.
  • Visit any of their closest branches to you. 

Why is My Unity Bank USSD Code Not Working – FAQs

How do I activate my USSD transfer code Unity Bank?

  1. Using the phone number registered with your account, dial *7799#
  2. Follow the on-screen message (or select Create or Change PIN).
  3. Add your required card details/Account details.
  4. Then, set up the four-digit secret PIN you will use to authenticate transactions.

How do I reset my USSD code for Unity Bank?

If you forgot your Unity bank USSD PIN or need to change it, reset it by dialing the code 779900# on your registered mobile phone number (Mtn, Glo, Airtel, or 9 Mobile.). Then, follow the on-screen prompts. This code is helpful in case you forget your PIN when you register for Unity Bank USSD banking.

How do I activate Unity Mobile Banking?

Simply download Unifi by Unity Bank on Google Play store and Apple Store. Get on Board! Existing Unity Bank account holders should click on ‘Get Started’, ‘I have a Unity Bank account’ and input the existing Unity Bank account number. Register your username, Log in and start transacting!

What is the blocking code for Unity Bank?

“With the added USSD feature that allows customers to block their accounts using *7799*9*Phone Number# code, even from a third party device, we have given greater empowerment to customers to transact freely on our USSD platform.

What is the code for Unity Bank airtime?

For self-Top-up, just dial 7799Amount# (e.g 77991000#) from the Phone Number attached to your Unity Bank Account. For third party Top-up, just dial 7799Phone Number*Amount# (e.g *7799090972110121000#) from the Phone Number attached to your Unity Bank Account.

TechSpike’s Conclusion

Unity Bank’s USSD codes offer a convenient way to access Banking services on the go. However, issues can arise due to factors like network problems, incorrect code entry, account limitations, or service downtime. 

By following the steps mentioned above and staying informed through official channels, you can resolve USSD code issues and continue to enjoy the convenience of mobile banking with Unity Bank. 


Remember that Unity Bank’s customer support is there to assist you with any problems you may encounter.

If you have any questions regarding this post simply leave us a comment in the comment box below and we will get back to you as soon as possible! 

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