Why is My Union Bank USSD Code Not Working?

Why is My Union Bank USSD Code Not Working: Union Bank offers a convenient way for its customers to access banking services through USSD (Unstructured Supplementary Service Data) codes. 

Why is My Union Bank USSD Code Not Working?

These codes allow you to perform various banking transactions using your mobile phone. However, there might be times when you encounter issues with your Union Bank USSD code not working as expected. 

In this article, we’ll explore some common reasons for this problem and provide solutions to help you get back to seamless banking. So, stay with me, don’t lose guard, and keep up! 

Union Bank USSD Codes

Union Bank provides a range of USSD codes that enable customers to perform banking tasks quickly and easily. These codes are designed to offer convenience, especially when you don’t have access to the internet or a banking app. 

The Union Bank USSD code is *826#. This code allows you to perform various transactions like checking your account balance, transferring money, buying airtime, and more.

Common Reasons for Union Bank USSD Code Issues

If you find that your Union Bank USSD code is not working, several factors could be contributing to the problem. Here are some common reasons:

  1. Network Issues: USSD codes rely on a stable network connection. If you’re in an area with poor network coverage or experiencing network outages, this can prevent the USSD code from working correctly. Ensure that you have a strong network signal before attempting to use the code.
  2. Incorrect USSD Code: Mistyping the USSD code can lead to issues. It’s crucial to enter the code accurately, including any required symbols like asterisks or hashtags. Double-check the code you’re dialing to ensure it matches the intended transaction. Remember, Union Bank USSD Code is *826# which must be typed exactly like that! 
  3. Account Limitations: Sometimes, your account may have transaction limits in place. If you exceed these limits, your USSD transactions might not go through. Hope you have not recently blocked the USSD code due to one reason or another. Check your account balance and transaction history to see if this could be the issue.
  4. Service Downtime: Banks occasionally perform maintenance or experience technical issues that can affect USSD services. If you’re trying to use the code during a maintenance period or when there are known technical problems, you may encounter difficulties.

Check these out: How to check Union Bank Statement of Account on Phone and Union Bank Transfer Code

What to do When Union Bank USSD Code Not Working?

If you’re experiencing problems with your Union Bank USSD code, here are some steps you can take to resolve the issue:

  1. Check Network Signal: Ensure that you have a stable network signal before using the USSD code. If you’re in an area with poor reception, consider moving to a location with a stronger signal.
  2. Verify the USSD Code: Double-check that you’re dialing the correct USSD code for the specific transaction you want to perform. The code should be entered precisely as provided by Union Bank.
  3. Check Transaction Limits: Review your account transaction limits to see if you’ve reached any restrictions. If necessary, contact Union Bank’s customer support to inquire about increasing your transaction limits.
  4. Contact Customer Support: If none of the above steps resolve your issue, it’s advisable to contact Union Bank’s customer support for assistance. They can provide guidance, check the status of your account, and help troubleshoot any technical problems.

Always Stay Informed

To stay informed about any ongoing issues or updates related to Union Bank’s USSD services, consider the following:

  1. Official Communication: Check Union Bank’s official website, social media channels, or mobile app for announcements regarding USSD services, maintenance, or technical issues.
  2. Customer Support: Save Union Bank’s customer support contact information for quick access if you encounter problems. They can provide real-time assistance.

Union Bank Customer Support Phone Number & Email Address 

To contact Union Bank customer support:

  • Official Website: www.unionbankng.com.
  • Phone Number: 07007007000. 
  • Email Address: customerservice@unionbankng.com.
  • Visit any of their closest branches to you. 

Why is My Union Bank USSD Code Not Working – FAQs

Why is Union Bank USSD code not working again?

Make sure you are properly registered on the 826 USSD code and you have inputted your ATM card details, so you can fully use the USSD. The USSD code should be dialed from the phone number that is registered with your bank account otherwise, it won’t work.

Union Bank Code Activation Requirement

  1. Have an active Union bank account.
  2. Have an ATM Debit card.
  3. Use the mobile phone number linked to your bank account.
  4. Airtime on your mobile network for Network charge. Mtn, Glo, Airtel, or 9 Mobile.
  5. Thereafter, dial code *826# to activate the USSD banking.

How do I unblock my Union Bank USSD code?

If your bank account was blocked as a result of it being dormant, then you can unblock it by performing a simple transaction with 8264#. You can buy airtime on your phone and your account will be unblocked.

What is the new USSD code for Union Bank?

The Union Bank USSD code is *826#. Once registered and activated, this code can be used to access a range of services, including Opening an account. Checking your account balance.

How do I reset my Union Bank USSD code?

To reset your union bank transfer Pin, follow the below instructions:

  1. Dial the Code *826# from the phone number registered with your Union bank account.
  2. Enter your current USSD PIN.
  3. Enter NEW PIN.
  4. Confirm NEW PIN.
  5. Your PIN will be reset and you can now complete transactions with your new PIN.

TechSpike’s Conclusion

Union Bank’s USSD codes offer a convenient way to access Banking services on the go. However, issues can arise due to factors like network problems, incorrect code entry, account limitations, or service downtime. 

By following the steps mentioned above and staying informed through official channels, you can resolve USSD code issues and continue to enjoy the convenience of mobile banking with Union Bank. 

Remember that Union Bank’s customer support is there to assist you with any problems you may encounter.

If you have any questions regarding this post simply leave us a comment in the comment box below and we will get back to you as soon as possible! 

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